Payment, Delivery & Refunds

Safe & secure payments 🔒

Payments on the Litchi & Lime website are processed securely through PayFast and PayPal.

Depending on the options available at checkout, customers may be able to pay using Visa, Mastercard, Instant EFT, PayPal and other supported payment methods.

Litchi & Lime does not directly collect or store your full card details. Payment information is handled securely by the relevant payment provider.

Digital product delivery 🌿

Litchi & Lime products are currently supplied as digital products, unless the individual product description specifically states otherwise.

After successful payment, you will receive access to your purchased digital product electronically. Please make sure that the email address used when placing your order is correct.

Because these are digital products, no physical product will be shipped unless this is clearly stated on the product page.

If you experience any difficulty accessing or downloading your purchase, please contact us and we will be happy to assist.

Refunds and digital products

Because digital products can be accessed or downloaded after purchase, they generally cannot be returned in the same way as physical products.

However, we want you to have a positive experience with Litchi & Lime. If you receive the wrong file, experience a technical problem, receive an incomplete or corrupted file, or are unable to access your purchase, please contact us so that we can investigate and assist.

Refund requests will be considered in accordance with applicable consumer protection laws and the circumstances of the purchase.

Using your Litchi & Lime resources 🌱

Your purchase is for personal, educational or classroom use, subject to the terms provided with the product.

Unless expressly permitted, Litchi & Lime digital resources may not be resold, redistributed, shared online, reproduced for commercial purposes or presented as another person's work.

All Litchi & Lime characters, stories, illustrations, branding and original resources remain protected intellectual property. Purchasing a resource does not transfer ownership or copyright.

Need help?💚

If you have a question about a payment, order or digital download, please contact us at [INSERT YOUR LITCHI & LIME EMAIL ADDRESS].

The heart behind Litchi & Lime 🌿

Litchi & Lime grew from my love of early childhood education and a simple belief: that some of the most important skills children develop through everyday experiences.

As an early childhood education lecturer and researcher, my work has focused on how learners develop the skills they need to think, learn and grow. My PhD research explored executive function — the skills that help us plan, focus, manage emotions and behaviour, adapt and keep trying.

This knowledge inspired The Little Grove — a playful world where Litchi and Lime learn that growing up isn't about getting everything right. It's about learning to think, understand feelings, make kind choices, adapt and try again.

Dr Lorette Pretorius
Creator of Litchi & Lime